Course curriculum

    1. Home Owner Driven Claims

    2. Establish Yourself as the Expert

    3. Words Matter

    4. A look at recent strategies being implemented and how to implement them in to building the claim playbook

    5. Back To Basics - a walk through the restoration life cycle!

    6. How To Be More Efficient In Inspections

    1. Systems and Processes

    2. Insurance Agents as a Lead Source

    3. How to build a customer experience for your brand

    4. A look at numbers and statistics companies want to be evaluating going into the new year.

    5. Referrals Systems and Annual Contracts

    6. Time Management during the busy season

    7. The Consistent Customer Experience: why consistency is king to close more jobs and building a brand!

    8. Setting Sales Goals & Action Goals For 2026

    9. The AYS Model - Overview and Production

    1. Magic Email

    2. Damage vs Leverage

    3. Evidence and Adjuster Meetings

    4. Supplementing Strategies

    5. Understanding the Role of adjusters and engineers

    6. Licensed Adjusters Code of Ethics

    7. Repair to replace case study

    8. The Wear And Tear Defense

    1. Consultative Sales Approach

    2. Networking for Lead Generation

    1. DMI Playbook

About this course

  • 26 lessons
  • 56.5 hours of video content